Return unit to an authorized service facility for examination, electrical or mechanical adjustment, or repair. Do not use outdoors. The Log Grate is not intended for use in bathrooms, laundry areas, and similar indoor locations. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the abovelimitation may not apply to the purchaser.What this limited warranty does not cover This limited warranty does not apply to products that have been repaired (except by Glen Dimplex Americas or its authorized service representatives) or otherwise altered. But as I could purchase a complete replacement fire (admittedly not a Dimplex Optimyst) for less than this I am not keen to go this route Position each log so that the hook and loop pad on the backside of the log lines up with the corresponding hook and loop pad on the log grate. Quantum Heater The product model number can be found on the top of the unit, on the right hand side, behind the control unit. Built-in Fireboxes. Embers Fireplaces & Outdoor Living 52.5K subscribers Subscribe 47K views 2 years ago #600 In Depth Opti Myst review. Create air inlet. Check the water in the sump and identify if its sufficient for the sump to cover the transducer. When the mist is switched on, it lights uo and sits ther for 1/2 minute and then clicks and switches off. See Maintenance instructions for disassembly. Unpack the transducer (contained within the water reservoir) which has been wrapped to protect it during shipping. Wait for a minimum of five (5) seconds and then plug the power adapter back into the unit. . xref It is recommended that all of the water-containing components be cleaned with soap and water on a biweekly basis. . Description. Electric Fireplace Error Codes (e5, e3, e1, co, 88) Fixed - Cottage Fires. Baseboard Heaters. . I have replaced transducer not sump then fan, still not working,don't know what do do next not the same effect without myst.HELP! . Checking your insert is also necessary, as some models need a recess depth of 75mm, whereas some recent models need a recess depth of over 80mm. CDFI1000-PRO. disconnect power to the unit and call Glen Dimplex Americas at 1-888-346-7539 for technical support. Dry with your cloth towel (not paper towel) and set aside. Site Selection and Preparation4 Make sure the On/Off switch is switched to Off (refer to Operating Instruction section).Assemble power adapter. Dimplex Opti-myst Black Electric Fire . . The revolutionary flame combined with glowing logs and fine water mist, produces dazzling realism. They come with a smaller water tank that supports up to only 2 days, even if you run it for 2-4 hours a day. Make sure the On/Off switch is switched to Off (refer to Operating Instruction section). CAUTION: Do not put plastic components in the dishwasher.! Please have proof of purchase, catalog/model, and serial numbers available when calling. In the end he replaced every working part (only the basic frame remained), and it worked for several months. 2022-03-21 Gently rinse under running water in the sink. To reduce the risk of fire, electric shock, or injury to persons, always use a licensed electrician.Fill and install the Refill Container.! NOTE: Procedures and techniques that are considered important enough to emphasize.CAUTION: Procedures and techniques which, if not carefully followed, will result in damage to the equipment.WARNING: Procedures and techniques which, if not carefully followed, will expose the user to the risk of fire, serious injury, or death. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the abovelimitation may not apply to the purchaser.What this limited warranty does not cover This limited warranty does not apply to products that have been repaired (except by Glen Dimplex Americas or its authorized service representatives) or otherwise altered. } . Partially recessible to 20 mm between fire and wall. The fan well is Dimplex optimist fan? It can easily be removed by lifting each of the components directly up. This remote control has a range of approximately 50 (15.25m).It does not have to be pointed at the fireplace and can pass through most obstacles (including walls). 0000003766 00000 n . . 4. Dimplex advise that they can send a techy to fix the problem, no matter what is entailed, for 155 all-in. Bead the edges and skim to leave a smooth finish ready for decoration. It uses the water tank under the fires integral parts to transform the stored water into the mist! If so, fix it. Use filtered water whenever possible. Do not cover the cord with throw rugs, runners, or the like. View All Electric Fires. . Arrange cord away from traffic area and where it will not be tripped over. To disconnect the unit, turn the controls off, then remove the plug from the outlet. Do not block air intake or exhaust in any manner. Do not use it on soft surfaces, like a bed. Do not modify the Log Grate. Use it only as described in this manual. The logs and embers are . Value for Money. . Please select your product category to , Dimplex Opti-myst operational guide 4 Tank Cap Fan Unit Sump Unit Opti-myst components Nozzle Transducer Unit Air Filter. If the water is bubbling, check the fan by removing the front metal grill at the bottom front of the fire (4 screws), remove the filter and check to see if the fan 2017-06-11 Opti-Myst Smoke Effect: Optical Illusion or a Hologram. Select from the options below to filter your search: + Choose look: Finish. Lastly, see if all 4 lamps are fitted properly and are working smoothly. 0000005066 00000 n Also, our fan ended up being u/ s. Got a replacement alike off the bay. To prevent a possible fire, do not block air intakes or exhaust in any manner. It seems there must be an amount of ' captive mist ' in the closed tank, before the fan kicks in. 3001110100RPLog Grate with Wire Harness Set ..6908540159RPLog Set Assembly .9600510100RPEmber Bed. The consent submitted will only be used for data processing originating from this website. . Reading the user's manual to see if you are handling the remote correctly, replacing batteries, and checking if there's any other source causing radio frequency disturbance is easy to do. Build Quality. . IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS, OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.How State and Provincial law apply This limited warranty gives you specific legal rights, and you may also have other rights which vary from jurisdiction to jurisdiction. One needs to remember many features, all of which are complex. If your Dimplex electric fireplace is new, the most likely . The Dimplex Opti-Myst is a Lightweight and Fully Warrantied Purchase. The formation of the mist will cease if this happens. You are using an out of date browser. I have followed Dimplex guide on website and in manual but no joy. disconnect power to the unit and call Glen Dimplex Americas at 1-888-346-7539 for technical support. The provisions of the United Nations Convention on Contracts for the Saleof Goods shall not apply to this limitedwarranty or the sale of products covered by this limited warranty.Replacement Partsif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'manuals_plus-leader-4','ezslot_15',101,'0','0'])};__ez_fad_position('div-gpt-ad-manuals_plus-leader-4-0');Power Adapter Set. 0000138893 00000 n Install transducer so that it is sitting level in the circular holding area in the Reservoir. (Figure 4). . 2019-01-13 This fire is operated manually and the function controls are located on the unit. Paul b. February 2017. The fire now works perfectly and performs better than it did when it was new. $(obj).find('span').text(response); Replacement parts. Fireplace Inserts. Remember - Ionised or even distilled water is to be avoided. We ended up doing over 120 feature. If Glen Dimplex Americas is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Glen Dimplex. I have also exchanged the crubling bulb-holders for better quality ones - but the problem persists, Problem solved.I bought an 8 transducer from China, increased the depth of water in the sump, drilled the sump to provide an exit route for the transduvcer's cable, hard wired the transducer's mains adapter into a switched part of the fire's loom. Garage & Workshop Heaters. Please have your model and serial number ready when calling. . 2.7A.The addition of a mesh spark screen in front of the Log Grate and Fireplace tools can be used to complete the look of your hearth. (Figure 5)! Such costs shall be the purchasers responsibility.What Glen Dimplex Americas and its dealers and service agents are also not responsible for:IN NO EVENT WILL GLEN DIMPLEX AMERICAS, OR ITS DIRECTORS, OFFICERS, OR AGENTS, BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF GLEN DIMPLEX AMERICAS OR ITS DIRECTORS, OFFICERS, OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. 0000135030 00000 n If the fan is working, a sound will be heard and a vibration felt.-Finally, check that all four lamps . Special features include 400 square feet of safe and emission and allergen-free heating Optional heating flame control Heating settings Remote control The Dimplex DF3033ST 33-inch self-trimming electric fireplace insert includes a remote control for added convenience. Using tap water will hinder the performance of the opti-myst and initiate the formation of limescale. . Flame effect Opti-myst. . Did you check Water tank? Some of our partners may process your data as a part of their legitimate business interest without asking for consent. We have a wealth of information immediately available via our Help Centre. e.preventDefault(); Home All Dimplex Service Centers List of all Dimplex Service Center in U.S.A. (Fireplaces, Home Heating, Commercial Heating, Renewable Energy, Grills and more). We and our partners use cookies to Store and/or access information on a device. 0000069785 00000 n Solution: First, check to see whether the power cable has melted or if a fuse has blown. Our support page is full of valuable information that can assist you Get support Dimplex Service Centers in U.S.A. Dimplex Service Center Alabama Birmingham Huntsville Mobile Montgomery Dimplex Service Center Alaska Anchorage Fairbanks Juneau Ketchikan Kodiak It means they have an almost equal chance of a feature going right and wrong. Dimplex Parts > Opti-Myst Fire Spares; Search Your Cart: Opti-Myst Fire Spares. Outdoor Heaters. As one of the go-to choices for appliance repairs, we're on hand to repair all models from Dimplex, including electric stoves, storage heaters and more. $.ajax({ . . . To combine for that total. Utilizing ultrasonic technology, this fireplace uses water vapor and LED lighting, to create the stunning illusion of smoke and dancing flames. Product Under Manufacturers Warranty?Contact us at: www.dimplex.com/customer_supportFor Troubleshooting and Technical SupporOR Toll-Free 1-888-346-7539In order to better serve you, please have your model and serial numbers ready or register your product online before calling (see above).IMPORTANT INSTRUCTIONSWhen using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: Read all instructions before using the Log Grate. Always unplug the Log Grate when not in use. Do not operate any unit with a damaged cord or plug, or if the Log Grate has been dropped or damaged in any manner. . Find the Dimplex owners manual for your model of Dimplex fireplaces, stoves, and inserts. The unit itself comes with a special one year warranty that is backed with a full guarantee of quality. We have built it into chimney breast. We decided it would be fun to build a wall of fire in our showroom being that we are a fireplace install team and all! published 3 years ago. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. . . Dimplex Sacramento Opti Myst Electric Fire (inset) 125.00 0 bids or Buy it now 1d 13h Collection in person Remote Control Dimplex Opti-myst Ropley Bramdean Bayport Evandale electric fires (7) 58.00 Only 3 left DIMPLEX Electric Fire DC Fan Motor Unit For Optimyst Grand Creme, Noir and Rouge 35.53 (35.53/Unit) SPONSORED The purchaser is responsible for the removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealers or service agents place of business. An example of data being processed may be a unique identifier stored in a cookie. After that, even if you thoroughly clean the transducer and sump, it has trouble starting up again and requires either replacement or repairs from professionals. Welcome & Congratulations2 . Purchased an Dimplex MFD20 Opti Myst unit in November 2013, for 549.99, the biggest waste of money ever. ONE YEAR LIMITED WARRANTYProducts to which this limited warranty applies to your newly purchased Dimplex Log Grate. 2014-11-09 Dimplex washed their hands of it because of the expired guarantee but I made such a fuss that they sent an engineer, who spent hours but could not find the fault. If you do not intend on using the unit for longer than 2 weeks, empty and drain the unit of water, and dry all of the water-containing components. BIG Warranties is an insurance provider that can offer an insurance policy to cover future issues. . Ignite your imagination. It comes in a deep Bordeaux red shade with a gloss finish, and is suitable for many rooms including lounge, dining room and conservatory. toptrish. . If not cleaned every two weeks, it can show some problems. . The consent submitted will only be used for data processing originating from this website. . For a better experience, please enable JavaScript in your browser before proceeding. Then here Im, troubleshooting the Dimplex Opti Myst problems. 4. Position each log so that the hook and loop pad on the backside of the log lines up with the corresponding hook and loop pad on the log grate. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. <]/Prev 644858>> This is a step by step video on how to. A small brush has been included to assist in cleaning difficult items/areas, i.e. the transducer.CAUTION: Do not put plastic components in the dishwasher.! Very happy. But after buying this model, did you face water tanks, mist, lights, or transducer issues? . How much does it cost to run my Opti-Myst fireplaces? Opti-myst Pro Built-in Cassette (CDFI1000/CDFI500 PRO) Built-in Electric Fireboxes. In the event your tap water is hard, you may use softened water or distilled water with 1/8 tsp of salt (0.5 mL) added to the water reservoir. . To view the full line of Dimplex products, please visit www.dimplex.com. If you can't find the answer and need to contact us, please get in touch via our ticket system. This limited warranty does not entitle the purchaser to on-site or in-home services. NOTE: If you need to move the unit ensure that all of the components that contain water have been emptied before relocating. The Dimplex Opti-myst 600 cassette requires an air inlet of 100cm 2 either below or to the side of the product, to allow air to circulate and Glen Dimplex Americas 2021. Use it only as described in this manual. This allows us to prioritise and respond to your enquiry as efficiently and effectively as possible. . Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.What this limited warranty covers and for how long products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. . The result 2021-10-05 Contacting Dimplex Customer Support. CAUTIONRISK OF ELECTRIC SHOCKDO NOT OPENNO USER-SERVICEABLE PARTS INSIDESAVE THESE INSTRUCTIONS. . Keep away from children. . . (Not Included)! . Ready to book your repair? . Embers Fireplaces & Outdoor Living 5.7K views 6 months ago It's cable reimagined No DVR space. Optimyst uses ultrasonic technology to create the world's most realistic flame effect, with an ultra-fine water mist that mimics flame and smoke. Momentary ButtonPressing this button toggles between Logs; Logs and Flame Effect; and of.Remote ControlThe unit is supplied with a radio frequency remote control. Do not use abrasive cleaners. Water Reservoir! MANUAL CASS. Cleaning the Air Outlet. December 2016. This easy tank supplies water by the creation of name which you turn, produces a flawless illusion of grain and flame. WARNING: Only use Dimplex approved 24V DC power supply, min. . NOTE: Each of these logs is handmade, and as such, the hook and loop pads on the logs and grate may not align perfectly, therefore, we have included additional pads should you need to re-position them. Log Grate Assembly6 The manual controls for the Log Grate are located on the front right side. [$L2sD1 Hs13&z#uY&x,ANxBEzH;;::cs d ;`tJ "%(bc(el@ZY2w2V1Lgeg``fxpw&wwO2O/6.7[ This feature creates an ultra-fine water mist that is illuminated by the Opti-Flame Effect. Dimplex appliance repairs As one of the go-to choices for appliance repairs, we're on hand to repair all models from Dimplex, including electric stoves, storage heaters and more. We will ask for your model and serial number, we will then ask a few questions and diagnose your problem over the phone. Check to see if there's 240V on the motor. United States Canada. The LED driver board may be defective. The fan has stopped working, there is no power supply to the fan, no misting, checked the using alternative supply and it works. Log Grate Assembly5 Solution: See which of the causes is applicable in your case. The registered office of BIG Warranties Limited is Enterprise House, 21 Oxford Road, Bournemouth, BH8 8EY. . These limits are designed to provide reasonable protection against harmful interference in a residential installation. So, if you plan to have a Dimplex opti-myst at your place and you have a small space then it is not cut out for you. Related PostsWelcome & CongratulationsThank you and congratulations for choosing to purchase a Log Grate from Dimplex, the world leader in electric fireplaces.Please carefully read and save these instructions.CAUTION: Read all instructions and warnings carefully before starting installation. See Maintenance instructions for disassembly.OperationThe manual controls for the Log Grate are located on the front right side. 0000009791 00000 n DIMPLEX Ignite BOLD VS Brand new Opti-myst (Which Electric Fireplace Should You Put in Your Home!) 0000032140 00000 n . In Depth Opti Myst review video: https://www.youtube.com/watch?v=W-98yZsGZgoOpti Myst Vs Ignite XL Video: https://www.youtube.com/watch?v=-HKSEBmhPzI&t=467sS 2020-03-01 Check to make sure the connection to the transducer is good and secure. An example of data being processed may be a unique identifier stored in a cookie. 96 0 obj <> endobj Never locate a unit where it may fall into a bathtub or other water container. Do not run the cord under carpeting. Increase the separation between the equipment and the receiver. What is cool too, is they do have the sound machine so you can hear the crackling and everything. To view the full line of Dimplex products, please visitwww.dimplex.com7212240100R05. Required fields are marked *. . LED lighting projects 3D flickering flames while the Opti-Myst Effect produces life-like smoke. . If your unit has a service warranty we will arrange service. (Figure 3)A. On/Off SwitchSupplies power to the Log Grate.B. . 0000000016 00000 n Below are some Dimplex Opti Myst troubleshooting problems. This section provides instructions for selecting a location and preparing the site to install the Log Grate. 0000134916 00000 n url = 'https://www.tfrecipes.com' + '/details/' + str + '/'; Lift out the sump tank being careful not to spill any residual water. 0000028641 00000 n Dimplex Opti-Myst fireplaces use an ultrasonic technology that was adapted from commercial applications. 2023 Glen Dimplex UK Limited No.1313016. Electric Fireplaces. . Prepare to be amazed by OptiMyst II. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. . 0000005864 00000 n startxref . Dimplex Optimyst Pro 1000 Built-In Electric Cassette. on Dimplex DLGM29 Opti-Myst Open Hearth Fireplace Owners Manual, Dimplex DXBRVAP4 4 Stage Air Purifier User Guide, Dimplex DCFF40CH 40cm HV Floor Fan Instruction Manual. . . 3001110100RPLog Grate with Wire Harness Set ..6908540159RPLog Set Assembly .9600510100RPEmber Bed. . . Always comply with the warnings and safety instructions to prevent personal injury or property damage. . . Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect, the purchaser assumes the entire cost of all necessary servicing or repair.What this limited warranty covers and for how long products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Glen Dimplex Americas warrants such products to be free from defects in material and workmanship for a period of 12 months from the date of the first purchase of such product. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});Owners ManualModelDLGM29var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});var cid='5629614550';var pid='ca-pub-0545639743190253';var slotId='div-gpt-ad-manuals_plus-medrectangle-3-0_1';var ffid=2;var alS=2021%1000;var container=document.getElementById(slotId);var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.style.maxHeight=container.style.minHeight+'px';container.style.maxWidth=container.style.minWidth+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});.medrectangle-3-multi-115{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:1px!important;margin-left:auto!important;margin-right:auto!important;margin-top:1px!important;max-width:100%!important;min-height:50px;padding:0;text-align:center!important}IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to install or use the log grate.
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