She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. We are currently booked for September, have not received our full refund from a cancelled Nov cruise and boy do I wish that we hadn't bothered. All holidays are fully protected. Hi Jerry, Carnival Corp. has offered the shareholder OBC for many years, and I don't see it going away anytime soon. Ill continue to update the post as more information emerges on this new development. spend. 140. Vintage Cunard liner travel posters go on display, Cunard celebrates 100 years of onboard photographs, Cruise ship restart delayed after crew Covid cases, Hospital A&E warning after 'exceptionally busy night', Meet the candidates hoping for election in North Baddesley and Romsey Abbey, City centre traffic lights finally finished after temporary lights caused delays, Police wish to talk to woman about Alton pub sexual assault allegation, Pandemic effects on crime rates: Isle of Wight remains among safest UK counties, All the B&M stores closing and opening this month across the UK, Russia launches pre-dawn missile attack on Ukraine, Chaos at port as thousands rush to leave Sudan. Call us about your refund status only if Where's My Refund? The sales rep told her the same payment that took a second to make would take 120 days to refund. At least I know that cunard aka carnival have to answer the court for their actions. I have been back for 17 days now they are ignoring me. Whether you file electronically or on paper, direct deposit gives you access to your refund faster than a paper check. For cruises 6 days or under, you'll get $50 in OBC for North American and Australian brands, 40 for European brands, and 30 for UK brands. (It could take several weeks before you receive a mailed refund check.) Where the cost of the new holiday is more than the FCC value, guests simply pay the difference. But it was a full service airline. You may be able to request a cash refund from your cruise line. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-leader-3','ezslot_16',606,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-leader-3-0');Despite the strict rules around one free OBC benefit per cabin, the cruise lines arent the bed police! Take out Cunard Customer Services, currently an oxymoron. Send a missive, explaining the ongoing problems, concerns, your asks, and requesting thei Visit Validating Your Electronically Filed Tax Return for more details. My thanks to all who replied and encouraged persistence. We were booked for a cruise in the Baltic for June, 2022. I applied for a refund 3 weeks ago and the site said I had successfully submitted my refund application but I never got any email. The fastest way to get a tax refund is by filing electronically and choosing direct deposit. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should do so. Any shore experiences, dining, gifts, or drinks packages you purchased for your voyage via My Cunard or via our Customer Service Department will be automatically refunded back to the credit card you used to make these purchases and there is no need to contact us. What cruise lines offer free onboard credit to Carnival shareholders? Happy cruising! Then on board massages $175 plus you had to pay an extra $35 to use the indoor pool.. Read on to find out how many shares you need to own, how much credit youll get for each sailing, and how to let your cruise line know youre eligible. Cruise in May cancelled Feb 2022, paid 1598.00.Expected full refund. When booking online, please either log in to your account or input your CWC membership number where indicated and the FCC will automatically be applied. If you make selections which are of a higher value than the value of the Refund Credit Note, all additional costs must be paid. When booking online, your total Future Cruise Credit balance will be applied against the cost of the new voyage you are booking online. Just like any other cruise onboard credit you might receive in a special sale or via your travel agent, Carnival shareholder onboard credit isnt transferable. An Australian sailing on a North American brand on a European itinerary will get OBC in US dollars. What can you use your Carnival shareholder onboard credit for? Many different factors can affect the timing of a refund after the IRS receives a return. Please note we are only able to process refund requests via this online form. We booked directly with Cunard. I received my money back on day 120. I called my T/A on a Monday and by Friday I had a refund on my Visa account. Why does it take so long to get a passport? Have to wait till it settles? In most cases suppliers will not allow passenger name changes, therefore all passengers noted on the original booking must travel on the new booking. Carnival, Princess, and Holland America are the most popular Carnival-owned lines for North American cruisers. You will not receive a reply. Won't use this Cruise ship for a long time if ever.Watch out for extra service charges, daily charges $11/day/person, extra 15% on wine and the they ask for more!!!!!! To rebook your holiday making use of your Future Cruise Credit, or in some cases to accept a Refund Credit Note which does not need to be used until 31st January 2022, if you accept a Refund Credit Note your money is protected as your credit note benefits from the same ATOL protection as your holiday. Can you apply the Stock ownership for OBC on shorter cruises? shares of Carnival Corporation stock, youre probably wondering if you can get more free onboard credit for each block of 100 shares you own. For all sailings on or after 1 May 2022, the cancellation policy in our Booking Conditionsapplies. I have booked a Cunard cruise. "The best solution is prevention," she said. Skip to page content. Please disregard this and rest assured that any fees will not be incurred as a result of this cancelation. This type of system is similar to those introduced in many other countries and is the framework under which ABTA will guide its Members and hold them to account. With any luck you will receive mulitple refunds! Take that into consideration when deciding how youll use your OBC. In addition, we have the added protection of an independent trust account and the Package Travel Regulations, so you can rest assured that both you and your money are being looked after. Any costs over the value of individual supplier vouchers will need to be paid. You can use the tool to check the status of your return: Wheres My Refund? Carnival Corporation employees likely already know that theyre not eligible for onboard credit for owning Carnival stock. If your FCC amount does not display, please check that you have linked your FCC to your account by entering your CWC membership number under the My details section of My Account. Its true! If you cruise on Carnival, Princess, or any other Carnival-owned cruise line, you can get free onboard credit on every cruise, just for being a Carnival stockholder! You will have received an ATOL certificate with the cruise lines ATOL number (so not 2987) with your confirmation documents and your holiday reference ID number will be a six digit number eg 123456. You can read more about me and about Should Be Cruising here. Next to the relevant order, select View Return/Refund Status. When you book a holiday with Planet Cruise your money is always protected through ATOL or ABTA guarantees. Will they come back and ask for proof later? 7. Whilst we aim to do that straight-away, it can take up to 14 days from when we receive the money from our partners in busy periods. If the value of your FCC payment was less than the value you have paid, then any additional monies paid will be returned as an FCC. We will process all refund requests as quickly as possible. The internet was poor years ago it as bad if not worse. Im so glad youre here! Read about our approach to external linking. A few days before the cruise, it was cancelled. Maybe the best solution is avoiding a refund request in the first place, says Thomas, the travel advisor. Three months later May 31st 1,078.00. How long will it take for my status to change from return received to refund approved? Also, remember to take into consideration the time it takes for a financial institution to post the refund to an account or to receive it by mail. Two weeks ago, I had to cancel two voyages in August 2022. I called my T/A on a Monday and by Friday I had a refund on my Visa account. One of the People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Your repliesare all helpful so that I don't assume that everything is working ok which is probably never a good policy ! Companies can ask for reviews via automatic invitations. Basically my question is, can I purchase the securities, print out the trade confirmation then sell straight away? So, if youre from the UK and sailing on a cruise on an Australian brand, youll get your onboard credit in AUD. Your original booking with us will be cancelled; The value of your Refund Credit Note will be the sum you originally paid to us less the price of your cruise; and. Probably not. Mrs jameson. If you are booked on a Queen Mary 2 or Queen Victoria voyage sailing before January 3 or after February 23, 2023 and wish to cancel, our Following a few unsuccessful attempts to contact Cunard by telephone the online form was submitted. But there are no guarantees. 1. The value will be displayed at the top of the screen when you are logged in and searching for voyages. Future Cruise Credits have been created for all guests on the booking. For one of our ATOL protected package holidays, we have sold the package to you as an "organiser", in accordance with the provisions of the Package Travel and Linked Travel Arrangements Regulations 2018 ("PTR"). macsford, November 1, 2021 in Cunard Line. I booked Cunard for my 40th birthday.I will travel in August 2022, Southampton to NY.So far the customer service US has been a real nightmare . For help during the online booking process,refer to our Future Cruise guide. I will not be using Cunard again! Theres no need to contact us; your FCC will automatically be applied to each individual named on the booking in the coming weeks. Some returns may take additional time to review, if manual verification or additional information is required, impacting overall refund processing and payment. Utterly terrible, please do not use the on board casino its a complete rip off, try to say I spent $90 on a machine means I was on that machine 9 times I know I wasnt . Do you have to have owned the shares for a specific amount of time before submitting the form?? Remember, they have thousands of customers to pacify here, and this cannot be done overnight, as some bookings are complicated. If any of these situations apply to you, you also wont be able to get free OBC as a Carnival shareholder: if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'shouldbecruising_com-mobile-leaderboard-1','ezslot_18',609,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-mobile-leaderboard-1-0');Carnival has very recently begun denying shareholder OBC to guests cruising at discounted rates. All other holidays, where we are the principal but do not include a flight, are protected by FFI (Financial Insolvency Insurance). 16. What if multiple members of my family are Carnival shareholders? WebThe Canada Revenue Agency's goal is to send your refund within: 2 weeks, when you file online 8 weeks, when you file a paper return These timelines are only for returns that the CRA receives on or before their due date. Unlike some cruise lines that allow you to use OBC before your cruise to pay for packages and services on board, Carnival and its subsidiaries only allow you to use onboard credit once youre physically on the ship. Also, when self-preparing a tax return and filing electronically, taxpayers must sign and validate the electronic tax return by entering their prior-year Adjusted Gross Income (AGI) or prior-year Self-Select PIN (SSP). All Future Cruise Credits (FCCs) issued as part of our pause in operations have already been applied to guest accounts. If you redeem a Future Cruise Credit which formed the cruise portion of your Refund Credit Note it will automatically be deducted from your Refund Credit Note based on the original cost of the cruise element of your booking. Where your holiday is protected by Planet Cruise guarantees*. . CMS. Guest Relations, Cunard, Carnival House, 100 Harbour Parade, Southampton SO15 1ST. Hi Perry, you can get Carnival stock OBC with any type of room, whether you choose a stateroom or a suite. directs you to contact us. Cancellation charges (percentage of fare). Reminder: The CRA has resumed its work to address taxpayer debt. She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. I have paid a great deal for this cruise and I am concerned about the poor quality of Cunard's offering. Applying for Carnival shareholder stock is simple if you follow these steps: Youll need to mail, email, or fax proof of your shares to your specific cruise line at least three weeks before your sail date. Sadly, Cunard do not have the best IT set-up and some of their admin skills are lacking, butI am sure they are better than when all these cancellations first kicked in nearly 2 years again. The faster the merchant processes the refund, the We very much hope that you will accept the FCC and enjoy a holiday on board with us. Toronto, Ontario. (Click here for a list of mailing addresses, emails, and fax numbers for each cruise line.). In prior years, the IRS issued more than 9 out of 10 refunds to taxpayers in less than 21 days last year. If you do not use all or part of your Refund Credit Note before the Expiry Date, you may request a cash refund of the balance. If you had booked one of these now cancelled cruises using an FCC from a previously cancelled cruise, you will receive the same value of that FCC back. When you use the Refund Credit Note to change your booking, you will need to choose arrangements from the same cruise line and airline as in your original booking. 11. Your refund should only be deposited directly into U.S. bank or U.S. bank affiliated accounts that are in your own name; your spouses name or both if its a joint account. First refund three weeks later 245.00. Did you check you spam? Filling in the form should give you an almost instant automated response noting your submission Shareholders cruising with Cunard, Costa Cruises, Seabourn, AIDA, or P&O can also apply for free onboard credit. Where suppliers have issued voucher based-refunds, you will only be able to use up to the amount of the voucher for that part of the trip. Why is it so difficult, I cancelled an airline ticket last week , one press of button money in credit card two days later. So now having been told that Cunard has agreed to pay our expenses that we incurred whilst finishing isolation in LA it is a nightmare actually trying to get them! You will be issued a Refund Credit Note, your money is protected as your credit note benefits from the same ATOL protection as your holiday. Posted June 9, 2020. P&O Cruises and Cunard are refunding some customers directly, you will be contacted by email by the cruise line if you are eligible for a direct refund. For fly-cruises, departure day is the date of the flight departure. Less than 6 days before departure or failure to embark. We will endeavour to refund your money as quickly as possible, ordinarily this will be within 14 days as per the Package Travel Regulations. But several other cruise lines around the world are also under the Carnival Corporation umbrella. If your refund amount isnt what you expected, it may be due to changes we made to your tax return. Whilst FCCs issued prior to July 2021 by ABTA, and January 2022 by ATOL, are protected under ABTA or ATOLs scheme of financial protection, both organisations will have withdrawn protection for FCCs across the travel industry by 30 September 2022 (if they remain unused and not applied to a booking). While the IRS issues most tax refunds within 21 days of the filing season start, its possible some refunds may take longer, said IRS spokesman Robert Marvin. I think in UK anyway, cruise lines are more like budget airlines than full serviceairlines, in that their tickets are non refundable. Any shore experiences, dining, gifts or drinks packages you purchased for your voyage via My Cunard or our Customer Contact Centre will be automatically refunded back to the payment card you used to make these purchases and there is no need to contact us. 2023 Trustpilot A/S. Celebrate the Coronation of King Charles III in style by booking your next Cruise online with EXCLUSIVE Discounts! The sales rep told her the same payment that took a second to make would take 120 days to refund. How do you let the cruise line know youre a Carnival shareholder? I had a lovely relaxing holiday, however this has been totally tainted by them taking my on board spends out twice from my bank account. What Should You Wear on Embarkation Day on a Cruise? You may also like: Are Cruise Drink Packages Worth It? After sending another refund form which was also not acknowledged and a further email also unacknowledged I finally got to speak to a person by tel These may include: For more details, see Tax Season Refunds Frequently Asked Questions. Just to add to all the other one star reviews. Let me know in the comments below! You will be entitled to use the Refund Credit Note to make a new booking with Planet Cruise. Can anyone in UK share their experience? Guest Relations Cunard, Email: guestrelations@cunard.com. But, you can use your onboard credit for almost anything youd normally pay for once youre on the ship. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is available onCunard FareandEarly Saverholidays. Please seeour helpful guidefor how to use your FCC. I expect that her intervention caused the quick response. The terms "stateroom" and "cabin" can be used interchangeably. She just dealt with a client who was looking for a $4,800 refund for a deposit on a luxury cruise. How much onboard credit will I get for my cruise? For further information, please seeTemporary flexible booking terms from Cunard. That cash refund may be either paid directly to you, or if it is paid to us we will process it and pay it to you. But if you're concerned, you can always send in your proof of shares now. All rights reserved. Apparently they have paid the expenses into a payment system for Nat West which is for business to business accounts, our account is a personal account! Depends on the country I think. Unfortunately, free onboard credit for Carnival shareholders is limited to one credit benefit per person per sailing. tool on IRS.gov. The IRS cautions taxpayers not to rely on receiving a refund by a certain date, especially when making major purchases or paying bills. I was told it takes 30 days to accept and then up to 90 days to get refund. Do you know by any chance that the benefits will be extended? Web site takes you in loops to pages but impossible to get a clear answer. Whilst in USA , Bigmike911's experience shows where they are used to having refundable fares, systems in place, it works quickly. Verification can help ensure real people write reviews about real companies. WebThese refunds are being processed up to 60 days after they receive a refund notification and will be sent by cheque. To check the status of a refund, taxpayers should use the Where's My Refund? Just remember you need to make the purchase yourselfyou cant give your cruise card to another passenger to use your OBC. That's good to hear, thanks for reporting back. I would recommend avoiding them at all costs. 275.00 short! Absolutely scandalous. We booked a cruise from Southampton to Venice departing September 2022. Your original booking remains on our system, but because of the coronavirus outbreak your holiday can no longer go ahead. I had a refund cheque from P&O today, so much quicker than Cunard. Carrie Ann is the founder of Should Be Cruising and a lifelong travel fanatic. This is super helpful! Come discover for yourself the magic of Cunard on a luxury cruise vacation. Two weeks ago, I had to cancel two voyages in August 2022. Ukraine war broke out Feb 25, and Cunard cancelled the St Petersburg stop, the hilite of the cruise for us. The claim website notes that they could be awarded up to 25% of the settlement or $181.3 million. If you cancelled your booking, then the Cunard refund policy applies. Refunds that are direct deposited are not delayed for disaster and other weather-related events affecting mail delivery. All bookings affected by changes due to coronavirus are entitled to a cash refund either after the expiry of the accepted Refund Credit Note, within 14 days of requesting a refund if you have requested a refund for an ATOL protected package operated by Planet Cruise or when we have received a refund from our suppliers if you you booked a holiday provided by one of our cruise partners. We made a complaint after spending nearly 50 k on various cruises and after 2 months and having sent various reminders , and having made several phone calls they just do not reply or respond . Should Be Cruising is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. The ocean liner, flagship of the Cunard line, was due to depart Southampton for New York on Sunday. You can even use direct deposit if you are still filing by paper. The current shareholders benefit letter indicates that OBC are available through July 31, 2023. Take out Cunard Customer Services, currentlyan oxymoron. I'm in the U.S. but that Refund "form". my experience was not favourable. I filled it out for our cancelled November QM2 cruise from. Found it o Anyone can write a Trustpilot review. But if you want to get creative, you can sometimes work around this policy. Appalling situation that has constantly increased stress levels, many hours waiting on line, letters to customer service in Southamptonand still they rob us. Refunds may take up to16 weeksif you live outside Canada and file a non-resident personal income tax return. Posted November 1. If they filed a paper return, taxpayers should allow four weeks before checking the status. We apologize that, in some cases, our automated system has issued an invoice that references cancelation fees. All Future Cruise Credits (FCCs) issued as part of our pause in operations have already been applied to guest accounts. Appreciate these are tough times for cruise lines but all hands required on deck (or rather in their call centre) to deal with passenger enquiries and help bring confidence back. There is no point in sending anyone a cheque (or check) in NZ - banks no longer accept them, You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. If you have a prepaid debit card, you may be able to have your refund applied to the card. WebFind answers to your questions about Cunard's pause in operations, new itineraries and our future cruise credit for affected guests. Please see our helpful guidefor how to use your FCC. Now thats a nice rate of return! This is "no problem" according to the FAQ's.The least telephone wait time has been one hour.What are they doing?I completed the online form one week ago but unsurprisingly, no reply.If you want a responsive, easy to deal with holiday company, pick someone else. A spokesperson said "due to a technical issue which needs to be resolved prior to sailing" the trip could "no longer go ahead and has been cancelled". How Long Does a Credit Card Refund Take? Please note we are only able to process refund requests via this online form. My husband has spent the best part of the day going around in circles and as yet has found now department willing to assist or help with this matter. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'shouldbecruising_com-medrectangle-4','ezslot_7',199,'0','0'])};__ez_fad_position('div-gpt-ad-shouldbecruising_com-medrectangle-4-0');But did you know that you can get even more free onboard credit every time you book a cruise on Carnival, Princess, Holland America, or any other cruise line owned by Carnival Corporation? Until a refund is actioned any Future Cruise Credit (FCC) will remain on a customer's account, should a customer change their mind and make a booking using the FCC they are no longer entitled to a refund. Appalling situation that has constantly increased stress levels, many hours waiting on line, letters to customer service in Southamptonand still they Im Carrie Ann, the writer behind Should Be Cruising. toggle button. By If they tell you to stop sending in multiple applications, you will know you have achieved your objective. How long does it take for the IRS to approve my refund? However, a new destination may be permitted**. For any questions regarding using your FCC online, please see our helpful guide. The delay is due to the unprecedented volume of cruise changes due to coronavirus. At no time was there any acknowledgment that the refund was being processed, only the customer service assistant's verbal assurance that she had applied for it on our behalf. I would suggest you submit the form every hour, on the hour, until it finally generates an acknowledgement, as lissie clearly indicates it should d Please refer to your FCC issue correspondence for clarification. Upon payment of the cruise refund to you: 10. Claim your profile to access Trustpilots free business tools and connect with customers. You will get personalized refund information based on the processing of your tax return. The tools are easy-to-use and available anytime. Generally, tax software automatically enters the information for returning customers. There are tons of ways you can use your free onboard credit for owning Carnival stock on a cruise. Follow BBC South on Facebook, Twitter, or Instagram. Has anyone had an experience with Cunard refunds? 100% of full fare. The IRS issues more than 9 out of 10 refunds in less than 21 days. Your Refund Credit Note is ATOL protected until the 31st of January 2021 so your money is safe. Theres no need to contact us; your FCC has been automatically applied to each individual named on the booking. However, if you are unsuccessful, please send details of your claim with appropriate receipts and confirmation from your Travel Insurance provider that they have denied your claim to Cunard Guest Relations for their consideration. Please allow up to 6 months from the original due date of the 1040NR return or the date you actually filed the 1040NR, whichever is later to receive any refund due. If Your Refund Isnt What You Expected If your refund amount isnt what you expected, it may be due to In some cases the refund delay is due to a delay in receiving the refunds from our suppliers who are facing the same issues as us, we are doing everything we can to recover the money we are owed by our suppliers in order to be able to refund our customers as soon as we can. 56 - 42 days. Yes, I have found that when faced with these pass-the-parcel choices, rather than choose the correct one, it is best to choose the option which sounds like it will generate the most revenue for the company (as you did) - it always gets answered promptly! Here are 8 tips for writing great reviews. I was supposed to go on my first cruise on January 10th with Cunard. Usually, processing a passport application or renewal takes only a few weeks. The legal and regulatory position concerning travel companies may change as a result of coronavirus. Page Last Reviewed or Updated: 04-Apr-2023, Request for Taxpayer Identification Number (TIN) and Certification, Employers engaged in a trade or business who pay compensation, When to Expect Your Refund if You Claimed the Earned Income Tax Credit or Additional Child Tax Credit, Tax Season Refund Frequently Asked Questions, Electronic Federal Tax Payment System (EFTPS), Tax Season Refunds Frequently Asked Questions, Treasury Inspector General for Tax Administration, Corrections to any Recovery Rebate Credit or Child Tax Credit amounts, Payments on past-due tax or debts, offset from all or part of the refund amount, 24 hours after e-filing a tax year 2022 return, 3 or 4 days after e-filing a tax year 2021 or 2020 return, 4 weeks or more after filing a paper return. If you cannot find your question on Future Cruise Credit (FCC) below, try the FAQs on our helpful FCC guide. Additionally, shouldbecruising.com participates in various other affiliate programs, and we sometimes receive a commission from purchases made through our links. FCCs can also be used toward other charges on a booking including CunardCare*, Cunard CompleteAir** (flexible air only), Cunard Transfers, Hotel Packages**, and Taxes, Fees & Port Expenses that are in addition to the cruise fare. An official website of the United States Government. Hi Butch, yes, you can use your Carnival shareholder benefit for shorter cruises. Why are travel refunds taking so long now? #4. We booked directly with Cunard. Sign-up. You may use this new Refund Credit Note to select new holiday arrangements with Planet Cruise. Millions of people use them to help file and pay taxes, find information about their accounts, get answers to tax questions and get tips on filing a return. Be sure to double check your entry to avoid errors. From the date of booking until 91 days before departure. We apologise that, in some cases, our automated system has issued an invoice that references cancellation fees. The BBC is not responsible for the content of external sites. If you have several hundred (or more!)
5i Brookside Heights Wanaque, Nj,
Nj Surcharge Hardship Program,
Can Someone Enter Your Property Without Permission,
Darke County Obituaries,
Anthracite Coal For Sale Craigslist,
Articles H
